Statistik Piagam Pelanggan 2024
Status Report On SSM’s ROB Client Charter 2024
-Overall SSM Achievement-
New Business Registration (Form A)
| 1 Hour
|
94
| 100
| 100
| | | | | | | |
|
|
Renewal of Business Registration (Form A1)
| 15 Mins
|
99.32
| 100
| 99.9
| | | | | | | |
|
|
Registration of Change of Business Address (Form B1)
| 1 Hour |
100
| 100
| 100
| | | | | | | |
|
|
Registration of Change in Type of Business (Form B2)
| 1 Hour |
100
| 83
| 88.89
| | | | | | | |
|
|
Registration of Change of Particular on Branches (Form B3)
| 1 Hour
|
100
| 100
| 100
| | | | | | | |
|
|
Registration of Change of Information of Owner/Partner (Form B4)
| 1 Hour
|
99
| 99
| 100
| | | | | | | |
|
|
Termination of Business (Form C)
| 15 Mins
|
90
| 92
| 92
| | | | | | | |
|
|
Status Report On SSM’s ROC Client Charter 2024
-Overall SSM Achievement-
Incorporation of A New Company (Form 6)
| 1 Day |
100
| 100
| 100
| | | | | | | |
|
|
Approval of Name (Form 13A)
| 1 Day | N/A
| N/A
| N/A
|
| | | |
| |
|
|
|
Commencement of Business for Public Companies (Form 18)
| 1 Day |
100
| 100
| 100
| | | | | | | |
|
|
Change of Company Name (Form 11 (21))
| 1 Day
| 100
| 100
| 100
| | | | | | | |
|
|
Conversion of Status (Form 11 (26))
| 1 Day
|
100
| 100
| 100
| | | | | | | |
|
|
Registration of Charge (Form 34)
| 2 Days |
100
| 100
| 100
| | | | | | | |
|
|
Nota :
- Pengiraan Piagam Pelanggan bermula dari penerimaan dokumen dan bayaran di kaunter sehingga keputusan/sijil diberikan
- Pencapaian adalah berdasarkan laporan yang dikeluarkan oleh Sistem Data Warehousing bermula Januari 2011
- Maklumat diatas hanya mengambil kira kaunter perkhidmatan di pejabat SSM.
- Dikemaskini pada 03/04/2024.