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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Statistik Piagam Pelanggan 2025


Status Report On SSM’s ROB Client Charter 2025

-Overall SSM Achievement-

​​Types of Form​s​​​​
Client CharterJan
25
(%)
Feb
2​​5
(%)
Mar
25
(%)
Apr
25
(%)
May
25
(%)
June
25
(%)
July​
25
(%)
Aug
25
(%)
Sep
25
(%)
Oct
25
(%)
Nov
25
(%)
Dec
25​​
​(%)
​New Business Registration (Form A) ​
1 Hour
99



Renewal of Business Registration (Form A1) ​
15 Mins
100


Registration of Change of Business Address (Form B1) ​
1 Hour
100



Registration of Change in Type of Business (Form B2) ​
1 Hour100



Registration of Change of Particular on Branches (Form B3) ​
1 Hour​​​​​
100



Registration of Change of Information of Owner/Partner (Form B4) ​
1 Hour
100


Termination of Business (Form C) ​
15 Mins
97




Status Report On SSM’s ROC​​ Client Charter 2025

-Overall SSM Achievement-

​​Types of FormsClient CharterJ​an
25
​​(%)
Feb
25
​(%)
Mar
25
​(%)
Apr
25
(%)
May
25
(%)
June
25
​​​​(%)
July
25
(%)
Aug
25
(%)
Sep
25
(%)
Oct
25
(%)
​Nov
25
(%)
​Dec
​25
(%)
Incorporation of A New Company (Form 6) ​
1 Day100



Approval of Name (Form 13A) ​
1 Day100




Commencement of Business for Public Companies (Form 18) ​
1 Day100



Change of Company Name (Form 11 (21)) ​
1 Day
100



Conversion of Status (Form 11 (26)) ​
1 Day
100



Registration of Charge (Form 34) ​
2 Days100


Nota :

  1. Pengiraan Piagam Pelanggan bermula dari penerimaan dokumen dan bayaran di kaunter sehingga keputusan/sijil diberikan
  2. Pencapaian adalah berdasarkan laporan yang dikeluarkan oleh Sistem Data Warehousing bermula Januari 2011
  3. Maklumat diatas hanya mengambil kira kaunter perkhidmatan di pejabat SSM.​​
  4. Dikemaskini pada 05/02/2025​.

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