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Please refer to the guidelines below to ensure that your complaint is processed IMMEDIATELY by the relevant enforcement agency:

Classification of Complaints Enforcement / Jurisdiction
Property fraud / MoneyThe Royal Malaysian Police (PDRM)
  1. Scratch and Win
  2. Fraud Purchase
  3. Purchase Consumer Goods
  4. MLM
  5. Copyright / Intellectual
Ministry of Domestic Trade, Cooperatives and Consumerism

Tribunal for Consumer Claims Malaysia (TCC)
  1. Scams
  2. Gold Investment Scheme / Cash
  3. Forex (foreign exchange)
  4. ​Illegal Deposit Taking
Bank Negara Malaysia
Abandoned house / not ready Problems with contractorsHousing tribunal

Construction Industry Development Board Malaysia (CIDB)
Tax EvasionInland Revenue Board
Employees Provident Fund (EPF)The Employees Provident Fund (EPF)
  1. Claim back investment / loss / issues in the company
  2. The collision Contract Request to get the views of any legal practitioner qualified for civil action.
Request to get the views of any legal practitioner qualified for civil action.
  • The complaints other than the above can be referred to the Companies Commission of Malaysia if applicable.
  • Warning: All the complaints submitted false may be prosecuted under the Penal Code (Act 574).
Please click here​ if you want to make complaints or enquiries relating to SSM’s product and service.

KPDNHEP myGoverment
Agencies under Ministry Of Domestic Trade And Cost Of Living
SSM General Line
E-mail: enquiry[at]
Operation Hour
Day: Monday - Friday
Service Counter: 8.15 AM - 4.15 PM
SSM Contact Centre
Telephone: +603-7721 4000
Fax: +603-7721 4001