Please refer to the guidelines below to ensure that your complaint is processed IMMEDIATELY by the relevant enforcement agency:
- Property fraud / Money
- Gambling
- Traditional Kootu
| The Royal Malaysian Police (PDRM) (urusetia_jsjk[at]rmp.gov.my)
|
- Scratch and Win
- Fraud Purchase
- Purchase Consumer Goods
- MLM
- Copyright / Intellectual
| Tribunal for Consumer Claims Malaysia (TCC)
Ministry of Domestic Trade and Consumer Affairs (e-aduan[at]kpdnhep.gov.my)
|
- Skim Cepat Kaya Scams
- Gold Investment Scheme/ Cash
- Forex (Foreign Exchange)
- Illegal Deposit Taking
- Bitcoin
| Bank Negara Malaysia (bnmtelelink[at]bnm.gov.my)
|
Tax Evasion
| Inland Revenue Board of Malaysia (pelariancukai[at]hasil.gov.my)
|
Employees Provident Fund (EPF)
| The Employees Provident Fund (EPF) (speakup[at]epf.gov.my)
|
- Communication and Multimedia
- Misuse of Personal Data
| Malaysia Communications and Multimedia Commissions (MCMC) (aduanskmm[at]mcmc.gov.my)
|
Sales / advertising of medication
| Ministry of Health of Malaysia (KKM) (kkm[at]moh.gov.my)
|
- Housing Tribunal and Strata Management (Abandoned House/Not Complete/Problem with Contractor
- Moneylender / Pawnbroker
| Housing Tribunal
(enforcement[at]kpkt.gov.my) Construction Industry Development Board Malaysia (CIDB)
Ministry of Housing and Local Government (KPKT) (jkt[at]kpkt.gov.my)
|
Employee Rights and Welfare (Employer/Salary)
| Department of Labour Peninsular Malaysia (jtksm[at]mohr.gov.my)
|
| Trademarks / Pattern
| Intellectual Property Corporation of Malaysia
(ipmalaysia[at]myipo.gov.my)
|
- Claim back investment/loss / Company’s Internal Issues
- The collision Contract Request to get the views of any legal practitioner qualified for civil action.
| Request to get the views of any legal practitioner qualified for civil action.
|
- The complaints other than the above can be referred to the Companies Commission of Malaysia if applicable.
Please click here if you want to make complaints or enquiries relating to SSM’s product and service.