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Quality Policy

SSM’s Quality Policy Statement

“SSM is committed to provide efficient and quality services through continuous improvements towards customer satisfaction”

SSM’s Quality Policy Objectives

  1. To meet the clients’ charters for the counter services and e-services;
  2. To provide accurate and updated corporate and business information;
  3. To provide a conducive corporate and business environment through a dynamic legal framework;
  4. To enforce the law expeditiously and fairly; and
  5. To inculcate a culture of compliance through continuing education.​

KPDNHEP myGoverment
Agencies under Ministry Of Domestic Trade And Cost Of Living
SSM General Line
E-mail: enquiry[at]
Operation Hour
Day: Monday - Friday
Service Counter: 8.15 AM - 4.15 PM
SSM Contact Centre
Telephone: +603-7721 4000
Fax: +603-7721 4001