Sign In

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Client Charte​r Statistic 2025​


Status Report On SSM’s ROB Client Charter 2025​

-Overall SSM Achievement-

Types of Forms

Client Charter
Jan
25
​(%)
Feb
25
​(%)
Mar
25 
(%)
Apr
25
(%)
May​
25
(%)
June
25
(%)
July
25
(%)
Aug
25
(%)
Sep
25
(%)
Oct
25
(%)
Nov
25
(%)
​​Dec
25​
​(%)
​New Business ​Registration (Form A)1 Hour99
100
100



Renewal of Business Registration (Form A1)
15 Mins100
100
100


Registration of Change of Business Address (Form B1)​
1 Hour100
100
100


Registration of Change in Type of Business (Form B2)1 Hour
100
100
100


Registration of Change of Particular on Branches (Form B3)1 Hour100
100
100



Registration of Change of Information of Owner/Partner (Form B4)1 Hour
100
99
99



Termination of Business (Form C)15 Mins97
94
96




Status Report On SSM’s ROC 2025

-Overall SSM Achievement-

​​Types of FormsClient CharterJan
25
(%)​
Feb
25
(%)
Mar
25
(%)
Apr
25
(%)
May
25
(%)
June
25
​​​​(%)
July
25
(%)
Aug
25
(%)
Sep
25
(%)
Oct
25
​​(%)
Nov
25
(%)
​​Dec
25​
(%)
​Incorporation of A New Company (Form 6) ​
1 Day​
100
100
100



Approval of Name (Form 13A) ​
1 Day
N/A
N/A
N/A




Commencement of Business for Public Companies (Form 18) ​
1 Day
100
100
100



Change of Company Name (Form 11 (21)) ​
1 Day
100
100
100



Conversion of Status (Form 11 (26)) ​
1 Day
100
100
100



Registration of Charge (Form 34) ​
2 Days
100
100
100


Nota :

  1. Pengiraan Piagam Pelanggan bermula dari penerimaan dokumen dan bayaran di kaunter sehingga keputusan/sijil diberikan​
  2. Pencapaian adalah berdasarkan laporan yang dikeluarkan oleh Sistem Data Warehousing bermula Januari 20​11.​
  3. Maklumat diatas hanya mengambil kira kaunter perkhidmatan di pejabat SSM.​​
  4. Dikemaskini pada 08/04/2025​.

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