Client Charter Statistic 2025
Status Report On SSM’s ROB Client Charter 2025
-Overall SSM Achievement-
| New Business Registration (Form A) | 1 Hour | 99
| 100
| 100
| 100
| | | | |
| |
|
|
Renewal of Business Registration (Form A1)
| 15 Mins | 100
| 100
| 100
| 100
| | | | | | |
|
|
Registration of Change of Business Address (Form B1)
| 1 Hour | 100
| 100
| 100
| 100
| | | | | | |
|
|
| Registration of Change in Type of Business (Form B2) | 1 Hour
| 100
| 100
| 100
| 100
| | | | | | |
|
|
| Registration of Change of Particular on Branches (Form B3) | 1 Hour | 100
| 100
| 100
| 100
| | | | |
| |
|
|
| Registration of Change of Information of Owner/Partner (Form B4) | 1 Hour
| 100
| 99
| 99
| 99
| | | | |
| |
|
|
| Termination of Business (Form C) | 15 Mins | 97
| 94
| 96
| 96
| | | | |
| |
|
|
Status Report On SSM’s ROC 2025
-Overall SSM Achievement-
Incorporation of A New Company (Form 6)
| 1 Day
| 100
| 100
| 100
| 100
| | | | |
| |
|
|
Approval of Name (Form 13A)
| 1 Day
| N/A
| N/A
| N/A
| N/A
| | | | |
|
|
|
|
Commencement of Business for Public Companies (Form 18)
| 1 Day
| 100
| 100
| 100
| 90
| | | | |
| |
|
|
Change of Company Name (Form 11 (21))
| 1 Day
| 100
| 100
| 100
| 99.8
| | | | |
| |
|
|
Conversion of Status (Form 11 (26))
| 1 Day
| 100
| 100
| 100
| 100
| | | | |
| |
|
|
Registration of Charge (Form 34)
| 2 Days
| 100
| 100
| 100
| 99.9
| | | | | | |
|
|
Nota :
- Pengiraan Piagam Pelanggan bermula dari penerimaan dokumen dan bayaran di kaunter sehingga keputusan/sijil diberikan
- Pencapaian adalah berdasarkan laporan yang dikeluarkan oleh Sistem Data Warehousing bermula Januari 2011.
- Maklumat diatas hanya mengambil kira kaunter perkhidmatan di pejabat SSM.
- Dikemaskini pada 05/05/2025.