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SSM Counter Operations Open To Public Effective 13 May 2020 Through Appointments

In line with the government’s efforts to curb the spread of the Covid-19 pandemic, SSM’s counter operations will open to public every working day beginning 13 May 2020, through appointments.

Only customers with prior appointments will be allowed to perform transactions at SSM counters throughout the country. To make the appointment, customers need to fill in the Appointment Form available at SSM’s official portal,

Apart from the appointment method, SSM has also introduced alternative methods for customers to submit statutory documents of company via drive through or dropbox and registered post. Customers have to print and fill in the Sender’s Information Form​ and attach it with the​ relevant documents for this alternative method.

Customers can refer to the FAQs​ for detailed information on the details of the online appointment and the alternative methods to submit statutory documents in SSM’s official portal,​

For further enquiries, please email to

Thank you.
11 May 2020

KPDNKK myGoverment
Agencies under Domestic Trade and Consumer Affairs Ministry (KPDNHEP)
SSM General Line
E-mail: enquiry[at]
Operation Hour
Day: Monday - Friday
Service Counter: 8.15 AM - 4.15 PM
SSM Contact Centre
Telephone: +603-7721 4000
Fax: +603-7721 4001