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Branch Operations and UTC Management Section


To be one stop centre for all matters pertaining to branch operations such as:

  • Compilation of statistical data.
  • Secretarial services provided for branch operations meetings.
  • Serve as contact points for branch requests and other administration matters.
  • Review of claims made by branch managers.
  • Review and monitor all branch operational procedures.
  • Formulation of standard operating procedures.
  • Customer complaints on branch operations.
  • Review of budget for the whole branch operations.​


myGovernment
KPDNKK myGoverment
Agencies under Domestic Trade and Consumer Affairs Ministry (KPDNHEP)
SSM MyIPO MyCC
SSM General Line
Telephone: +603-2299 4400
Fax: +603-2299 4411
Hotline: +603-2299 4400
E-mail: enquiry[at]ssm.com.my
Operation Hour
Day: Monday - Friday
Service Counter: 8.15 AM - 4.15 PM
SSM Contact Centre
Telephone: +603-7721 4000
Fax: +603-7721 4001