Sign In

​​​​​​Client Service Charter


Business Registration

​​​ Activity​
Time
New business registration
1 hour
Registration of changes in registered particulars of business1 hour
Renewal of business registration15 minutes
Registration for termination of business15 minutes
* Duration of waiting time will begin from the time when payment is made

Ezbiz Online

​Activity​
  • Application received before 12.00 pm will be processed before 5.00 pm on the same day;

  • Application received after 12.00 pm will be processed before 12.00 pm on the next day;

  • Application received on weekend such as Saturday, Sunday or public holiday will be processed before 12.00 pm on the next working day after the weekend or holidays; and

  • For reinstatement of the ineligible application for registration will be processed within 24 hours after feedback is received (query is answered).
myGovernment
KPDNKK myGoverment
Agencies under Domestic Trade and Consumer Affairs Ministry (KPDNHEP)
SSM MyIPO MyCC
SSM General Line
Telephone: +603-2299 4400
Fax: +603-2299 4411
Hotline: +603-2299 4400
E-mail: enquiry[at]ssm.com.my
Operation Hour
Day: Monday - Friday
Service Counter: 8.15 AM - 4.15 PM
SSM Contact Centre
Telephone: +603-7721 4000
Fax: +603-7721 4001