Client Charter Statistic 2017
Status Report On SSM’s ROB Client Charter 2017
-Overall SSM Achievement-
Types of Forms
| Client Charter | Jan
17
(%) | Feb
17
(%) | Mar
17
(%) | Apr
17
(%) | May
17
(%) | Jun
17
(%) | July
17
(%) | Aug
17
(%) | Sep
17
(%) | Oct
17
(%) | Nov
17
(%) | Dec
17
(%) |
|---|
New Business Registration (Form A)
| 1 Hour | 97.90 | 98.10 | 96.58 | 96.35 | 97.72 | 99.29 | 98.40 | 97.95 | 93.57 | 95.05 | 95.89 | 97.20 |
Renewal of Business Registration (Form A1)
| 15 Mins | 99.75 | 99.82 | 99.74 | 99.78 | 99.72 | 99.79 | 99.88 | 99.81 | 99.51 | 99.87 | 99.85 | 99.80 |
Registration of Change of Business Address (Form B1)
| 1 Hour | 98.59 | 98.24 | 97.63 | 96.70 | 98.04 | 99.54 | 99.30 | 98.40 | 98.03 | 96.70 | 98.50 | 97.90 |
Registration of Change in Type of Business (Form B2)
| 1 Hour | 97.69 | 97.77 | 97.26 | 96.62 | 97.71 | 99.49 | 98.87 | 98.58 | 97.34 | 96.48 | 98.39 | 96.80 |
Registration of Change of Particular on Branches (Form B3)
| 1 Hour | 98.33 | 97.63 | 97.73 | 96.93 | 97.38 | 99.61 | 99.44 | 98.55 | 97.63 | 97.86 | 97.99 | 97.10 |
Registration of Change of Information of Owner/ Partner (Form B4)
| 1 Hour | 97.79 | 97.76 | 96.97 | 96.62 | 98.03 | 99.37 | 98.99 | 98.65 | 97.79 | 96.20 | 97.94 | 97.20 |
Termination of Business (Form C)
| 15 Mins | 96.88 | 96.52 | 96.21 | 96.94 | 95.97 | 97.45 | 97.21 | 97.03 | 97.08 | 96.08 | 96.79 | 95.90 |
Status Report On SSM’s ROC Client Charter 2017
-Overall SSM Achievement-
Types of Forms
| Client Charter
| Jan
17 (%) | Feb
17 (%)
| Mar
17 (%) | Apr
17 (%) | Ma 17
(%) | June 17
(%) | July 17
(%) | Aug 17
(%) | Sep
17 (%) | Oct
17 (%) | Nov
17 (%) | Dec
17 (%) |
|---|
| Incorporation of A New Company (Form 6) | 1 Day | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 |
| Approval of Name (Form 13A) | 1 Day | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 |
Commencement of Business for Public Companies (Form 18)
| 1 Day | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 |
Change of Company Name (Form 11(21))
| 1 Day | 99.65 | 99.97 | 99.31 | 100 | 100 | 99.92 | 100 | 99.31 | 100 | 100 | 99.86 | 99.6 |
Conversion of Status (Form 11(26))
| 1 Day | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 |
| Registration of Charge (Form 34) | 2 Days | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 98.15 | 100 | 100 | 100 | 100 |
Nota :
- Pengiraan Piagam Pelanggan bermula dari penerimaan dokumen dan bayaran di kaunter sehingga keputusan/sijil diberikan.
- Pencapaian adalah berdasarkan laporan yang dikeluarkan oleh Sistem Data Warehousing bermula Januari 2011.