Client Charter Statistic 2015
Status Report On SSM’s ROB Client Charter 2015
-Overall SSM Achievement-
Types of Forms
| Client Charter | Jan
15
(%) | Feb
15
(%) | Mar
15
(%) | Apr
15
(%) | May
15
(%) | June
15
(%) | July
15
(%) | Aug
15
(%) | Sep
15
(%) | Oct
15
(%) | Nov
15
(%) | Dec
15
(%) |
|---|
New Business Registration (Form A)
| 1 Hour | 97.1 | 91 | 98 | 97.9 | 98.4 | 98.8 | 99.2 | 98 | 99 | 95.9 | 99 | 99 |
Renewal of Business Registration (Form A1)
| 15 Mins | 99.7 | 99.9 | 100 | 99.7 | 98.8 | 99.7 | 99.7 | 99.7 | 99 | 98.5 | 99 | 99 |
Registration of Change of Business Address (Form B1)
| 1 Hour | 98.6 | 98.4 | 98 | 98.7 | 98.9 | 99.2 | 99.7 | 98.5 | 98 | 92 | 99 | 99 |
Registration of Change in Type of Business (Form B2)
| 1 Hour | 98.2 | 97.3 | 98 | 98.5 | 98.3 | 98.8 | 97.5 | 97.7 | 98 | 92 | 98.7 | 98.7 |
Registration of Change of Particular on Branches (Form B3)
| 1 Hour | 98.1 | 98.3 | 98 | 97.7 | 98.9 | 99 | 99.5 | 98.7 | 98 | 99 | 99 | 99 |
Registration of Change of Information of Owner/Partner (Form B4)
| 1 Hour | 91.4 | 98.8 | 98 | 98 | 98.5 | 99.2 | 99.4 | 98.2 | 98 | 99 | 99 | 99 |
Termination of Business (Form C)
| 15 Mins | 96.9 | 99.5 | 95 | 88 | 97 | 97.2 | 97.8 | 98.4 | 97 | 96.2 | 98 | 95 |
Status Report On SSM’s ROC Client Charter 2015
-Overall SSM Achievement-
| Types of Forms | Client Charter | Jan
15
(%) | Feb
15
(%) | Mar
15 (%) | Apr
15 (%) | May
15 (%) | June
15 (%) | July
15 (%) | Aug
15 (%) | Sep
15 (%) | Oct
15 (%) | Nov
15 (%) | Dec
15 (%) |
|---|
Incorporation of A New Company (Form 6)
| 1 Day | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 96.9 |
Approval of Name (Form 13A)
| 1 Day | 100 | 95.7 | 99.8 | 99.8 | 99.9 | 99.9 | 99.9 | 99.9 | 99.9 | 99.8 | 100 | 100 |
Commencement of Business for Public Companies (Form 18)
| 1 Day | 100 | 100 | 100 | 94 | 100 | 100 | 100 | 100 | 97 | 100 | 100 | 100 |
Change of Company Name (Form 11(21))
| 1 Day | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 99 | 100 | 100 | 100 |
Conversion of Status (Form 11(26))
| 1 Day | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 |
Registration of Charge (Form 34)
| 2 Days | 100 | 95.3 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 |
Nota:
- Pengiraan Piagam Pelanggan bermula dari penerimaan dokumen dan bayaran di kaunter sehingga keputusan/sijil diberikan.
- Pencapaian adalah berdasarkan laporan yang dikeluarkan oleh Sistem Data Warehousing bermula Januari 2011.