Branch Operations Section

To be one stop centre for all matters pertaining to branch operations such as:

  • Compilation of statistical data.
  • Secretarial services provided for branch operations meetings.
  • Serve as contact points for branch requests and other administration matters.
  • Review of claims made by branch managers.
  • Review and monitor all branch operational procedures.
  • Formulation of standard operating procedures.
  • Customer complaints on branch operations.
  • Review of budget for the whole branch operations.